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CSR at Applus+

At Applus+ we aim to grow our business by becoming a leading authority in our core activities, drawing on our talent for innovation and highly skilled workforce in our drive to be market leaders and expand our activities globally. We intend to achieve this growth in a sustainable manner. This means ensuring economic performance and business resilience at the same time as environmental protection, social development and business ethics.

We are on a journey to integrate sustainability at the heart of our business development. Through this process, we aim to add short-, medium and long-term value for both the Applus+ Group and its stakeholders.


Our CSR vision is to act in a responsible manner and to support the effective integration of sustainable business practices across all of our operations, as well as those of our value chain.

We intend to do this by putting in place initiatives and working practices that ensure adequate working conditions for our employees, ethical business practices, a commitment to Independence, transparency and the delivery of sustainable services, while at the same time ensuring that those services result in sustainable outcomes for our customers.

This integration of sustainability in our business practices is a response the concerns and expectations arising from our relationships and open dialogue with our stakeholders.


Applus+ has formalised its commitment to sustainability through the creation of a global CSR policy that has been defined and approved by the Board of Directors and is being implemented across all Applus+ divisions in all geographical regions. This policy aims to integrate CSR into our day-to-day operations and to ensure the efficient management, monitoring and communication of our commitments and achievements in the different areas that fall under the umbrella of Corporate Social Responsibility.

This policy has been crafted in accordance with our core principles of integrity, impartiality, independence and responsibility, and serves as the basis for our global CSR strategy. For further information, see the CSR Policy.

The Applus+ CSR policy establishes five strategic pillars:

  • Corporate gobernance and bussiness ethics
    Responsible governance at Applus+ is built through a clear set of regulations and a corporate-governance model that ensures compliance, independence and transparency. Our Code of Ethics is embedded across all our divisions to promote and ensure the observance of professional and honest business practices.
  • Innovation
    Applus+ promotes cross-fertilisation and open innovation across all its business units with a view to embedding CSR into everything we do internally, as well as what our clients do, promoting innovative thinking between employees.
  • Our people
    Applus+ fosters adequate working conditions and offers a fair, safe and competitive working environment providing professional-development opportunities to our employees and helping us attract and retain highly talented professionals. In addition, all aspects of diversity are encouraged across Applus+ teams, avoiding assumptions based on any kind of discrimination or stereotyping.
  • Society
    The Applus+ business strategy is based on understanding what our clients and stakeholders require, foreseeing their needs and working to fulfil their expectations through high service standards and high-quality procedures across all our divisions.
  • Environment
    Applus+ is working actively to limit and, where possible, prevent potential climate and environmental impact by way of policies and management systems based on international standards and environmental legislation, with a particular focus on waste reduction and optimisation of the use of energy and resources.


This year sees the publication of our third Corporate Social Responsibility (CSR) Report. This 2017 report outlines our approach to CSR as well as providing a comprehensive account of the work undertaken by the Applus+ Group to integrate sustainability into its services, operations and daily agenda, showing how our business is intimately linked to sustainability. It also serves to demonstrate the Group’s economic, social and environmental performance throughout the year and its main achievements in terms of CSR.

The elaboration of this report followed the recommendations provided in the G4 version of the Global Reporting Initiative (GRI) Reporting Guidelines and is in accordance with its ”core option”. This year, we report by including five of the newly revised GRI Standards, in anticipation of these new requirements as from 1st July 2018. The use of this standard ensures that the information contained in this document is reliable, complete and balanced, providing a clear overview of our company’s CSR priorities and the work that has been undertaken to achieve these.
The information and performance indicators included in the report refer to the operations and activities conducted by Applus+ divisions in all regions where we operate and reflect the Group operations performed during the course of 2017.
The CSR report is published on an annual basis.

For further information, see the full Applus+ CSR report.


Corporate Social Responsibility comprises a variety of issues related to the workforce, the market, the environment, society and corporate governance. Applus+ puts special emphasis on a series of aspects that have been identified as “material” for both Applus+ and its stakeholders.

The identification and prioritisation of these material aspects was performed using the following approach:
  • The starting point for the identification was to review the continued validity of the 28 topics selected last year and whether any new ones should be considered. This was performed through interviews with the Group Management Team and in-house professionals. A benchmarking exercise was also conducted that included our customers, competitors, the FTSE4Good Index and the Dow Jones Sustainability Index, all of which provide publicly available information. As a result, we incorporated four new topics, while downgrading another two, to produce a definitive list of 30 topics.
  • These initial findings provided the basis of an identification exercise with a view to selecting those topics considered the most relevant. The initial 30 topics were refined to 11 “material aspects” and subsequently approved by the CSR committee.
  •  We evaluated the material topics to reflect their relative priority by assessing: 
    • Their direct impact (principle of sustainability): we considered the issues intrinsic to the Group’s commitments and management, as well as the concerns identified and published by different community experts.
    • Their indirect impact (principle of completeness): we assessed our contribution to those topics directly related to entities within our value chain.
    • The influence of these areas of impact on our stakeholders’ assessments and decisions.
For further information, see the full Applus+ CSR report. 

Applus+ CSR

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